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Delivery and returns information

Delivery planning

The calculator separates production turnaround from delivery service. Its working-day estimate uses the configured cut-off, closures and England-and-Wales bank holidays. Artwork preparation and proof approval also affect the schedule. A displayed estimate is not a guaranteed arrival date or an accepted production booking.

Receiving arrangements

Confirm the actual destination, postcode, receiving contact, access restrictions and opening hours. Event venues, offices and temporary sites may have requirements that are not represented by a general courier estimate. Agree the final supplier and delivery arrangements before relying on a time-critical schedule.

Current ordering status

Live checkout and manufacturing release remain disabled. Catalogue prices, geometry and service details are indicative while merchant and supplier acceptance is outstanding. No live goods are being sold through this phase of the website.

Returns and problems

Final commercial delivery, cancellation, returns and complaint terms must be confirmed by the legal merchant before live ordering opens. This page does not invent a return period, exclude statutory rights or assume that every issue with customised goods has the same treatment. Use the contact page to discuss a project or raise a concern; retain any relevant design version and correspondence.